ESTAR GROUP LIMITED
Wage: £16,000 a year
Training course: Quality practitioner (level 4)
Hours: • Monday to Friday
Start date: Friday 1 May 2026
Duration: 2 years
Positions available: 1
This is a career-focused apprenticeship, not a standard admin role.
You will gain experience across:
Finance Compliance Quality assurance Business operations
Wage £16,000 a year Check minimum wage rates (opens in new tab) £16,000 – £18,000 per annum • Based on experience and capability • Salary review after 6-month probation • Clear progression pathway on completion Training course Quality practitioner (level 4) Hours • Monday to Friday • 09:00 – 16:30 35 hours a week Start date Friday 1 May 2026 Duration 2 years Positions available 1
Working directly with the leadership team, you will support the delivery of apprenticeship programmes by helping manage learner compliance, financial tracking and operational processes.
This role is ideal for someone who wants to build a long-term career in business, with real responsibility and progression opportunities.
KEY RESPONSIBILITIES
Compliance & Funding (Core Area)
Maintain learner records and documentation Support checks to ensure compliance with funding requirements Assist in monitoring: Commitment statements Training agreements Eligibility evidence Track off-the-job training hours Support internal audits to ensure records are complete and accurate Assist with preparation for inspections and audits
Finance Support (Development Area)
Assist with employer invoicing Support tracking of apprenticeship funding and income Help maintain financial trackers and reports Gain understanding of programme profitability Support basic financial administration
(All financial responsibilities will be supervised and developed over time.)
Data & Reporting
Maintain accurate learner and employer data
Support internal reporting on:
Learner progress Compliance status Programme performance Assist with maintaining dashboards and trackers
Administration & Document Control
Maintain organised digital filing systems Ensure documents are up-to-date and correctly stored Support general administrative tasks Assist with preparing documents for meetings and reviews
Quality & Improvement
Support quality assurance processes Assist with maintaining internal trackers Contribute to continuous improvement activities Support preparation of evidence for reviews
4 WestwayBlaydon-On-TyneNE21 4EE
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Course contents Identify, interpret and apply relevant legal, governmental or industry regulations affecting the organisation.Communicate using appropriate methods (verbal, written, visual) to influence internal and external stakeholders, using appropriate questioning techniques such as open questions, leading questions.Identify, collect and analyse relevant quality data using appropriate tools and techniques such as Pareto analysis, statistical methods and trending analysis.Apply methods and tools to improve the quality performance of processes, products and services such as production control plans, standardised work, use of failure modes and effects.Identify, analyse and prioritise quality specific risks and opportunities. Support the development, implementation and effectiveness of resulting actions.Plan and conduct system, product or process audits.Assess the effectiveness of the measurement systems using tool such as Measurement Systems Analysis.Identify requirements from technical documents, commercial input or stakeholder statements and converting to definitions that can drive the organisations processesIdentify gaps in process performance and develop improvement plans to close gaps.Apply structured problem solving including identification, definition, measurement, analysis, improvement and control methods and tools.Communicate organisational quality strategy to all levels of the organisation.Identify who the internal and external stakeholders are and their current and optimal positions (such as hostile, help it work, opposed, uncooperative, indifferent, hesitant, enthusiastic support) required to support quality related activities.Identify, interpret and apply relevant legal, governmental or industry regulations affecting the organisation.Communicate using appropriate methods (verbal, written, visual) to influence internal and external stakeholders, using appropriate questioning techniques such as open questions, leading questions.Identify, collect and analyse relevant quality data using appropriate tools and techniques such as Pareto analysis, statistical methods and trending analysis.Apply methods and tools to improve the quality performance of processes, products and services such as production control plans, standardised work, use of failure modes and effects.Identify, analyse and prioritise quality specific risks and opportunities. Support the development, implementation and effectiveness of resulting actions.Plan and conduct system, product or process audits.Assess the effectiveness of the measurement systems using tool such as Measurement Systems Analysis.Identify requirements from technical documents, commercial input or stakeholder statements and converting to definitions that can drive the organisations processesIdentify gaps in process performance and develop improvement plans to close gaps.Apply structured problem solving including identification, definition, measurement, analysis, improvement and control methods and tools.Communicate organisational quality strategy to all levels of the organisation.Identify who the internal and external stakeholders are and their current and optimal positions (such as hostile, help it work, opposed, uncooperative, indifferent, hesitant, enthusiastic support) required to support quality related activities.
WORKING ENVIRONMENT
Based at ESTAR Skills Centre Professional office setting Supportive and structured team Exposure to real business operations
Hybrid Working
After successful completion of the 6-month probation period, there may be the opportunity for:
1 day per week remote working
(Subject to performance and business needs)
GCSE in:
English (grade 4/C or above)Maths (grade 4/C or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Communication skillsIT skillsOrganisation skillsCustomer care skillsAdministrative skillsTeam working
At ESTAR Education, we are building a high-quality training provider focused on:
• Industry-relevant training
• Strong employer partnerships
• High standards of compliance and delivery
This role offers:
• Real responsibility from day one
• Exposure to senior leadership
• A clear career pathway
• Opportunity to grow with the business
https://estareducation.com/ (opens in new tab)
After successful completion of the 6-month probation period, there may be the opportunity for:
1 day per week remote working Salary progression Long-term career development within the business
This role offers a clear pathway into:
Compliance & Quality Officer Finance / Accounts Support Operations Coordinator
On completion of the apprenticeship, there will be opportunities for:
Increased responsibility Salary progression Long-term career development within the business
Interested in this role?