CCTV Controller

Staffline are recruiting for a CCTV Controller in Corby. We are looking for security personnel who are passionate about providing customer service to the highest level for our client.

This is a night shift position, the hours of work are 7pm to 7am.

Candidates must have a valid SIA CCTV license and experience using Excel and Word. Previous experience is preferred, but not essential.

As a CCTV / Controller and a member of the Security team, your duties will include.

• Monitoring CCTV
• Obtaining evidence for queries or investigation
• Assist or support with investigation
• Respond to alert activations
• Scheduling and rostering of guards
• Booking guards on and off duty
• Hourly welfare check calls to guards
• Regular site patrols via CCTV
• Reporting of any site issues to site POC
• Support with site evacuations or incidents where required

Throughout your time at Staffline, you'll receive coaching and challenges that will facilitate skill growth. In this role, you can anticipate enhancing skills related to client and relationship management, hiring and staffing processes, and identifying opportunities for performance improvement – among a range of other areas. At Staffline, we actively encourage progression and personal development, with dedicated progression paths for those who join us.

What we need from you...

By now, it should be evident that we're dedicated to your development, fair rewards, and encouraging you to excel in your role at Staffline. To succeed in this position, a few things are required:

• Swift adaptation to changing priorities and effective problem-solving skills
• A customer-centric mindset, prioritizing people above all else
• A growth mindset, consistently seeking innovative approaches while fulfilling both client and customer needs
• Strong relationship-building abilities, confidently establishing and maintaining connections with clients and customers
• Most importantly, tenacity, drive, flexibility, and a positive attitude toward delivering excellent service.

Diversity and Inclusion: A Core Focus

At Staffline, we are deeply committed to building a diverse and inclusive workforce. We believe that a diverse team brings different perspectives, ideas, and experiences, enhancing our overall effectiveness and success. We value and celebrate the uniqueness of each individual, and we actively encourage applications from candidates of all backgrounds.

Note: All candidates must demonstrate their Right to Work in the UK. A full UK driver's license is required for this role.