Hotel Receptionist

Join Our Team as a Full Time Receptionist at Moor Hall Hotel & Spa

Location: Moor Hall Hotel & Spa, Sutton Coldfield
Position: Receptionist (Full-Time)
Hours: 37.5 hours, 5 days out of 7 including weekends, working across all of the following shift patterns:

7:00am - 3:30pm

10:00am - 6:30pm

2:30pm - 11:00pm

Are you passionate about providing exceptional customer service?

We are looking for a welcoming and enthusiastic Receptionist to become part of our fantastic front desk team. This is a brilliant opportunity for someone who thrives in a people-facing role and wants to grow their hospitality career in a supportive, family-run environment.

What We’re Looking For:

• A friendly, approachable personality with a positive, can-do attitude
• Excellent communication and organisational skills
• Ability to multi-task and work collaboratively in a fast-paced team environment
• A strong desire to go the extra mile for our guests

What We Offer:

• A permanent full-time contract
• Up to £13.21 per hour
• Pay for all hours worked
• Additional holiday entitlement for long service
• Enhanced pay for working on key bank holidays
• Access to our Company Reward Scheme
• Generous hotel and dining discounts
• Employee Assistance Programme
• Free onsite parking
• Uniform provided
• Meals on duty

This is your chance to join a well-established, family-run business.

Apply now and bring your enthusiasm to our front desk team!

You may have experience of the following: Front Desk Receptionist, Guest Services Assistant, Front Office Assistant, Front Desk Agent, Hotel Front Office Receptionist, Guest Relations Assistant, Reservations & Reception Assistant.

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