Zorca Hospitality Ltd
The Zetter Bloomsbury - New Opening
About The Zetter
The Zetter is a quiet celebration of intimate spaces, timeless imperfection, and unapologetic British eccentricity. With our collection of boutique hotels, townhouses, and parlours nestled in London’s most characterful neighbourhoods, we offer more than a stay — we curate experiences brimming with thoughtful details, curated charm, and stories layered into every corner.
Our food and drink are an extension of this ethos — carefully crafted menus, perfectly poured cocktails, and service that feels warm, attentive, and never scripted. We believe that dining and drinking at The Zetter should be as memorable as sleeping under our roofs.
We are creating a team for our new opening at The Zetter Bloomsbury and looking for more charming people to join us.
About The Role:
Guest Service
Prepare and serve a full range of coffee, tea, and speciality beverages to brand and quality standards.
Provide warm, attentive, personalised service for all guests.
Maintain a clean, organised, and inviting service area.
Respond to guest feedback calmly, professionally, and proactively.
Operational Duties
Operate espresso machines, grinders, brewers, and point-of-sale systems safely and confidently.
Ensure correct food handling, hygiene, and allergen practices at all times.
Maintain stock levels, restock displays, and notify managers of shortages.
Follow opening, closing, and cleaning procedures.
Quality & Standards
Ensure consistency in product quality, presentation, and taste.
Calibrate equipment daily and monitor product freshness.
Adhere to company policies, brand standards, and health & safety requirements.
Teamwork & Communication
Work collaboratively with colleagues across F&B and Front of House.
Support new team members during onboarding where required.
Communicate operational issues or guest feedback to the manager promptly
Requirements:
Previous experience is preferred but, not mandatory.
Excellent communication and interpersonal skills.
Ability to thrive in a fast-paced, customer-focused environment.
Strong organizational skills and attention to detail.
Flexibility to work evenings, weekends, and holidays.
Right to work in UK
About You:
Be creative; we do not do boxes at Zetter, so no need to think outside of it. We are always happy to bounce ideas off each other.
Be accountable; it’s your job after all. But remember we are a team; shout if you need help.
Pay attention to details; once it is out there, it is impossible to get back so we expect your best work but always happy to help.
Be sociable; get to know your colleagues. Some of them will surprise you! We have some talented people among us.
Above all, be yourself; we are a lovely bunch. We work hard but also like to let our hair down!
Interested in this role?