Support Worker - Hereford (HR1)

Package Description

JOB ROLE: Support Worker

LOCATION: Lyndale, Hereford (HR1)

SALARY: £14.05 - £14.75* per hour

SHIFT PATTERNS: 07:00-14:00PM, 14:00-21:00PM & 07:00-21:00PM

About Lyndale:

Welcome to Lyndale, a Hereford-based residential service catering to individuals with Mental Health Needs, Learning Disabilities and Autism. The service accommodates up to 10 adults, delivering personalised support tailored to individual needs.

Based in Hereford, a 5 minute walk from the train station, Lyndale is a really rewarding place to work and aims to encourage independence in all aspects of the individuals' lives.

The individuals we support enjoy a number of activities in the local community including Cinema, trips to the seaside, lunch out, shopping and appointments as and when required.

As a Support Worker, you will be involved in the day to day support and routine of the people within the service including:

• Day-to-day support and routine of the people we support.
• Prompting independence whilst helping them live a fulfilling life.
• Supporting & encouraging the development of personal skills through hobbies and interests.
• Maintaining and helping with health care needs, including accompanying the people we support to routine appointments or administrating medication.
• Teaching life skills such as budgeting, paying bills & shopping.
• Assisting with personal care as required.
• Assisting with domestic tasks including cleaning & cooking.
• Providing guidance & encouragement through physical & emotional support.

Why join us:

• Annual Leave - Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays.
• DBS Check Paid - Your Enhanced DBS check, is fully covered by Keys Group, along with any required renewals.
• Qualifications & Career Development - Unlock your potential with our support! We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement.
• ⁠Fair & Competitive Pay - At Keys Group, we pride ourselves on fair and competitive pay. As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience.
• ⁠Blue Light Card - at High Street retailers, days out, gifts, holidays and even when buying a car, available via a Blue Light card that you will have access to as a Health and Social Care Employee
• ⁠Referral Bonus - Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation.
• Care First - We care about your well-being and that's why we're pleased to offer our employees an Employee Assistance Program. If you need someone to talk to, the EAP is here for you - confidentially and at no cost.
• Circle - Your hub for wellbeing, engagement and discounts. From tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases, Circle has you covered.
• NEST Pension Scheme - Save for your retirement with a matched contribution of up to 3% from Keys Group.
• Long Service Awards - It's our way of saying a heartfelt thank you for everything you do.
• Cycle to Work Scheme - You could save up to 42% on a brand-new bike and accessories.
• Full Induction & Introductory Programme - Begin your journey with a paid-for comprehensive onboarding to set you up for success.

About Keys Group

Keys Group supports over 2,500 individuals across England and Wales through its three divisions: Accomplish, providing specialist residential, supported living, and accommodation for adults with learning disabilities, autism, mental health needs, and brain injuries; Keys, offering education and care for children and families through schools, children’s homes, supported accommodation, and family assessment centres; and Peak, delivering indoor and outdoor adventure activities across four UK centres, including bespoke education programs and confidence-building activities like bushcraft, climbing, and canoeing.

Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues.

As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch.

Apply now and one of our team will be in touch to discuss how you can begin your rewarding career - No agencies please

Please note that due to the vulnerable nature of the people that we support, all applicants must be over the age of 18

*Dependent on qualifications

*This rate is applicable from 1st April 2026. Previous rate £13.20 - £13.90* per hour

AGL