Ward Clerk

Person specification

Qualifications

Essential:

• GCSE or Equivalent

Experience

Essential:

• Working within agreed guidelines to set timescales
• Experience using IT packages
• Carry out data quality checks
• Working in a customer facing/reception role
• Ability to follow processes and procedures

Knowledge

Essential:

• Understanding of confidentiality
• Understanding of good customer service

Desirable:

• Hospital IT systems such as IPM, Nerve Centre, Mediviewer or equivalent

Personal Skills

Essential:

• Good communications skills
• Excellent organisational skills
• Ability to work as part of a team
• Excellent attention to detail

Other

Essential:

• Trustworthy, reliable and flexible
• Enthusiastic and self-aware

Qualifications

Essential:

• GCSE or Equivalent

Experience

Essential:

• Working within agreed guidelines to set timescales
• Experience using IT packages
• Carry out data quality checks
• Working in a customer facing/reception role
• Ability to follow processes and procedures

Knowledge

Essential:

• Understanding of confidentiality
• Understanding of good customer service

Desirable:

• Hospital IT systems such as IPM, Nerve Centre, Mediviewer or equivalent

Personal Skills

Essential:

• Good communications skills
• Excellent organisational skills
• Ability to work as part of a team
• Excellent attention to detail

Other

Essential:

• Trustworthy, reliable and flexible
• Enthusiastic and self-aware