Administration Apprentice

Person specification

Education and Qualifications

Essential:

• GCSE grade A-C in English and Mathematics or equivalent

Knowledge and Experience

Essential:

• Knowledge of IT systems and databases
• Previous administration experience

Desirable:

• Basic or Intermediate excel
• Previous Customer Service experience

Skills and Competencies

Essential:

• Good written and verbal communication skills combined with an effective and courteous telephone manner.
• Ability to contribute to team working and to develop good working relationships

Education and Qualifications

Essential:

• GCSE grade A-C in English and Mathematics or equivalent

Knowledge and Experience

Essential:

• Knowledge of IT systems and databases
• Previous administration experience

Desirable:

• Basic or Intermediate excel
• Previous Customer Service experience

Skills and Competencies

Essential:

• Good written and verbal communication skills combined with an effective and courteous telephone manner.
• Ability to contribute to team working and to develop good working relationships