Level 2 or Level 3 (NVQ) in health and Social Care or equivalent relevant experience
Willing to work towards Level 2 functional skills (Math & English)
Desirable:
Care Certificate/working towards
Experience
Essential:
Experience of working with people, ideally in a front-line customer service role.
Desirable:
Experience of providing person centred care.
Knowledge, Skills, and competence
Essential:
An understanding of the importance of patient confidentially and privacy.
Demonstrates a caring, compassionate and empathetic approach to patient's and colleagues, whilst having a professional approach.
Recognise how patients and colleagues need to be treated with dignity and respect and can demonstrate these behaviours in their daily work
Good verbal and written English communication skills.
The ability to respond with kindness and humanity to patients.
A flexible and adaptable approach with the aptitude to work in a busy hospital healthcare setting.
Willingness to undertake the mentorship of new Maternity Assistants after 12 months in post.
Basic knowledge of health and safety with an awareness of the importance of following Trust policies and procedures.
An appreciation of equality, diversity and inclusion and how this influences how care is provided to patients.
A willingness to provide the highest standards of patient care including personal care.
Ability to work as part of a team.
Good understanding of care needs relevant to patients in a hospital setting to include: Eating and drinking Dignity and respect Communication/conflict resolution Handwashing and infection control Hygiene needs Safeguarding
Understands the limit and scope of their job role and the need to only do tasks they are trained to do.
Knows when to escalate to a registered nurse when the situation is beyond their scope of practice.
Behaviours and Values
Essential:
Flexibility in shift/working patterns to meet the needs of the service.
Works effectively as a team.
Is of good health and good character
Willing to accept additional responsibilities as delegated by senior staff.
Always acts with honesty and integrity.
Professional approach.
Displays BHT Values
Education, Qualifications, and Training
Essential:
Level 2 or Level 3 (NVQ) in health and Social Care or equivalent relevant experience
Willing to work towards Level 2 functional skills (Math & English)
Desirable:
Care Certificate/working towards
Experience
Essential:
Experience of working with people, ideally in a front-line customer service role.
Desirable:
Experience of providing person centred care.
Knowledge, Skills, and competence
Essential:
An understanding of the importance of patient confidentially and privacy.
Demonstrates a caring, compassionate and empathetic approach to patient's and colleagues, whilst having a professional approach.
Recognise how patients and colleagues need to be treated with dignity and respect and can demonstrate these behaviours in their daily work
Good verbal and written English communication skills.
The ability to respond with kindness and humanity to patients.
A flexible and adaptable approach with the aptitude to work in a busy hospital healthcare setting.
Willingness to undertake the mentorship of new Maternity Assistants after 12 months in post.
Basic knowledge of health and safety with an awareness of the importance of following Trust policies and procedures.
An appreciation of equality, diversity and inclusion and how this influences how care is provided to patients.
A willingness to provide the highest standards of patient care including personal care.
Ability to work as part of a team.
Good understanding of care needs relevant to patients in a hospital setting to include: Eating and drinking Dignity and respect Communication/conflict resolution Handwashing and infection control Hygiene needs Safeguarding
Understands the limit and scope of their job role and the need to only do tasks they are trained to do.
Knows when to escalate to a registered nurse when the situation is beyond their scope of practice.
Behaviours and Values
Essential:
Flexibility in shift/working patterns to meet the needs of the service.
Works effectively as a team.
Is of good health and good character
Willing to accept additional responsibilities as delegated by senior staff.